Frequently asked questions

  • Violet Vine is a boutique marketing, communications, and smart systems advisory and support service based in the north of Melbourne, Australia.

    Conceived and run by our founder and principal Stephanie Philbrick, we draw on almost 20 years’ experience delivering high quality, high impact services with zero drama.

    Regardless of your organisation’s size, we strive to become your new best friend.

    We want to deliver for you to make things simple, organised and effective. From brand strategy to campaigns, copywriting to smart systems setup, we’ve got your back.

    And with our friendly, supportive, fuss-free approach, you’ll wonder where we’ve been until now!

  • Violet Vine delivers high quality, high impact services with zero drama. Our service menu includes marketing, strategic communications, and smart system services.

    Regardless of your organisation’s size, we strive to become your new best friend.

    We want to deliver for you to make things simple, organised and effective. From brand strategy to campaigns, copywriting to smart systems setup, and everything in-between, we’ve got your back.

    And with our friendly, supportive, fuss-free approach, you’ll wonder where we’ve been until now!

  • Truly? We want to become a trusted friend to your business or organisation. And we know that this is a position of privilege that needs to be earned.

    To help us earn your trust, we make sure our approach is at all times:

    • Friendly, flexible, supportive, and fuss-free

    • Holistic and inclusive of whatever needs you might have. If we can’t help, we’ll know someone who can!

    • Affordable, high quality and free from any drama. After all, we want you to enjoy working with us.

  • We deliver end‑to‑end support including:

    • Marketing strategy, content creation (blogs, emails, website copy, social media), and digital campaigns

    • Corporate and strategic communications like annual or impact reports, internal comms, stakeholder messaging, and executive speeches

    • Smart systems support including automated sales funnel processes, streamlined customer onboarding, workflow systems, and document generation

    Plus so much more. Check out our full service menus under “How we help”.

  • We support:

    • Small, medium and micro businesses

    • Health, NDIS, community and not‑for‑profit organisations

    • Marketing and communications agencies

    Our flexible approach adapts to each, from impact-driven not-for-profits to the smallest of businesses to busy creative agencies.

  • You can count on Violet Vine for high‑quality marketing support across:

    • Brand strategy and messaging

    • Promotional campaigns

    • Copywriting (websites, blogs, ads, press releases and a hundred other things)

    • Content marketing (editorial calendars, case studies)

    • Email marketing and automation

    • Social media strategy and content

    • Digital advertising (Meta, Google, Bing, etc)

    • Creative support, graphic design and publication production

    …and more!

  • Violet Vine provides high-quality strategic communications help for organisations and projects big and small, including:

    • Brand strategy and positioning

    • Communications campaigns

    • Corporate reports and publications

    • Executive communications

    • Media kits, releases, fact sheets, and briefing materials

    • Communications channel reviews

    • Internal communications

    • Executive speeches and stakeholder messaging

    • Internal communications, newsletters, intranet content and change communications.

  • We set up and streamline your admin workflows so you can save time, reduce errors and run more smoothly. This includes:

    • Automated sales funnel processes

    • Lead capture and nurture workflows

    • Customer or stakeholder onboarding systems

    • Document generation and automation.

  • Go to our “Contact us” page, fill in the form with your details, and we’ll be in touch with you within a few working hours – often faster.